SHIPPING AND DELIVERY
Details on all our UK delivery options:
Free Tracked Delivery
- We ship all of our orders with tracked next day delivery.
- We do ask that you allow 3-4 working days for your delivery should there be any delays with the courier.
- We aim to dispatch your order within 24 hours of you placing it.
- Any delays following this will be down to our Mail Provider. if your order has not arrived within 5 working days please contact our customer service team.
- Please note that we use a different delivery service for UK Highlands, Islands and Northern Ireland - see below.
UK Highlands, Islands and northern ireland
- We do not offer free delivery to the UK Highlands and Northern Ireland, this will be accounted for at checkout and price will display depending on your specific location.
THINK YOUR ORDER IS DELAYED?
Don't panic, we will help you locate your order. Please contact our customer service team
our delivery partner
Our delivery partner is: Royal Mail (with the current strikes we may change our delivery partner short-term accordingly).
will the strike action impact my delivery?
Our delivery partner is Royal Mail. However, we will change this accordingly depending on the strike dates.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at firstname.lastname@example.org