What do I do if something I like is out of stock?
Sometimes items sell out quickly. We know this can be frustrating, so when this happens we’ll give you the option of being notified by email when the item is back in stock. You can also contact our Customer Care team.
Can I track my order?
When your order has been dispatched you will receive a tracking number, please enter this number into the tracking section on the royal mail website to locate your order.
How can I change my order?
Unfortunately, once an order has been placed we cannot change it. However, we do offer free and easy returns if you wish to send your order back for a full refund. Please read our Returns pagefor more information.
What payment methods do you accept?
Online we accept various different payment types that will be presented at the checkout.
Can I cancel my order?
Unfortunately, once an order has been placed we cannot cancel it. However, we do offer free and easy returns if you wish to send your order back for a full refund. Please read our Returns pagefor more information.
Do you offer free returns?
We do indeed, please head to our Returns page to find out more.
When will I be refunded for my order?
After we receive your items, we'll send you a refund to your original payment method within 10 business days.
Can I exchange or return an an item?
Of course you can!
Please visit our returns page for full details on ways to return or exchange your items.
How do I contact you?
Please feel free to contact us with any queries you may have at firstname.lastname@example.org
How should I care for my products?
Each product has care instructions that can be found on the product page of our website as well as the tags of the garment. Please be sure to check each garment as the care instructions may differ.